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Case study

Samba Bank: digital-banking reconciliation and exception management

Reconciliation, ATM balancing and dispute management for a Pakistani bank.

SMH Global ServicesRiyadh · Dubai · Karachi

The challenge

Samba Bank Limited (Pakistan) needed a single place to reconcile digital-banking, card and ATM activity, balance ATM cash and manage customer disputes within scheme deadlines.

The solution

Recondora has been live at the bank since 2023, covering transaction reconciliation, settlement and claims across the payments and cards landscape, with exception workflows and audit trails.

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Next step

Tell us what your regulator expects.

A specialist from the right office replies within one working day. Every conversation starts with your deadline and your rule book, not our product list.